Privacy Policy

Depending on how you use Thinking Tools, we may collect different categories of information.

Account Information

If you create an account, we may collect:

• email address,
• user identifier,
• account creation date,
• information related to account status.

Subscription Information

If you purchase a Premium subscription, we may process or receive information related to:

• plan type,
• subscription status,
• subscription start date,
• renewal date,
• cancellation date,
• payment status.

Complete credit or debit card information may be processed directly by third-party payment providers and may not be stored by Thinking Tools.

Reflections and Responses

If you use a Thinking Tool and save a reflection, we may store:

• responses written by the user,
• tool used,
• creation date,
• language used,
• reflection status,
• final reflection content.

Saved reflections are associated with the user's account.

Technical Information

We may collect certain technical information needed to operate and protect the platform, including:

• IP address,
• browser type,
• device type,
• operating system,
• pages visited,
• date and time of access,
• technical and security logs.

Usage Information

We may collect general information about how the platform is used, such as:

• tools visited,
• pages used,
• features used,
• interactions with the application,
• technical errors.

Where possible, we seek to use aggregated or non-directly identifiable information for product analysis.

We may use collected information to:

• create and manage accounts,
• authenticate users,
• allow users to save and retrieve reflections,
• provide access to Free and Premium tools,
• administer subscriptions,
• process payments through third-party providers,
• provide support,
• maintain platform security,
• detect fraud or misuse,
• improve Thinking Tools functionality and user experience,
• troubleshoot technical issues,
• comply with legal obligations.

We do not use users' private reflections to make decisions on their behalf.

Saved user reflections and responses are intended to remain private within the user's account.

Thinking Tools will implement access controls so that each user can access only their own reflections, except in limited situations described in this policy or required by law.

The administrative dashboard should not automatically display the private content of reflections.

Administrators may view operational information such as the number of saved reflections without accessing their contents.

Authorized Thinking Tools administrators may access certain account information necessary to operate the platform.

This may include:

• email address,
• registration date,
• plan,
• subscription status,
• account status,
• number of stored reflections.

Administrative access should be limited to what is necessary to operate, maintain, and protect the platform.

Thinking Tools may use third-party providers to operate certain features.

These may include providers of:

• hosting and backend infrastructure,
• authentication,
• databases,
• payment processing,
• email,
• analytics,
• security,
• technical infrastructure.

These providers may process information only as necessary to provide their services and according to their own terms and privacy policies.

Premium subscription payments may be processed by third-party providers.

Thinking Tools may receive transaction-related information such as:

• payment confirmation,
• subscription status,
• transaction identifier,
• amount,
• currency,
• payment date.

Thinking Tools does not need to directly store complete payment card details.

Thinking Tools may use cookies, local storage, or similar technologies to:

• keep users logged in,
• remember preferences,
• save selected language,
• retain information needed while using a tool,
• improve platform functionality,
• support security and authentication.

Some cookies or technologies may be essential to the application.

When paid ads are shown, Google Ads uses measurement cookies to learn how many people who see or click an ad go on to use a tool; Google receives that information as the advertising provider, and it is used only to measure and improve ad performance. In countries where the law requires it, a notice asks the visitor for permission before those cookies are turned on, and the choice can be changed at any time.

Thinking Tools may use analytics tools to understand how users interact with the platform.

This information may include data about:

• pages visited,
• session duration,
• tools used,
• navigation,
• technical performance.

Where possible, this information will be used in aggregated form to improve the platform.

Thinking Tools seeks to implement reasonable technical and organizational measures to protect user information.

These measures may include:

• authentication,
• access controls,
• database permissions,
• encryption provided by infrastructure providers,
• administrative controls,
• protections against unauthorized access.

However, no digital system can guarantee absolute security.

Users are also responsible for keeping their credentials secure.

We may retain information while:

• an account remains active,
• it is needed to provide the service,
• a legal obligation applies,
• it is necessary to resolve disputes,
• it is necessary to prevent fraud or abuse.

When information is no longer needed, it may be deleted or anonymized according to applicable technical and legal practices.

Users may request deletion of their account and, where applicable, associated personal information.

Deletion may be subject to information we must retain for legal, tax, security, or compliance reasons.

To request account or personal data deletion, contact:

aguardia@mythinkingtools.com

If an automated account deletion feature is added in the future, this section should be updated accordingly.

Depending on applicable law, users may have rights regarding their personal information, including:

• requesting access,
• requesting correction,
• requesting deletion,
• requesting information about how their data is used,
• withdrawing certain consent where applicable.

Requests may be submitted to:

aguardia@mythinkingtools.com

We may request reasonable information to verify the identity of the requester before processing a request.

Thinking Tools may use infrastructure providers that store or process information in other countries.

By using the platform, you acknowledge that information may be processed outside the country where you are located, subject to applicable contractual, technical, and legal protections.

Thinking Tools is not specifically directed to children.

We do not seek to intentionally collect personal information from minors who do not have the legal capacity to use the service or provide necessary consent.

If you believe a minor has improperly provided personal information, contact us so that we can evaluate deletion.

Users' private reflections should not be used to train Thinking Tools' own artificial intelligence models without additional explicit user consent.

If AI features are introduced in the future that require processing user responses, this Privacy Policy should be updated to explain:

• what information is processed,
• which provider is involved,
• the purpose of the processing,
• how long the information is retained,
• whether it may be used for model training.

We may send necessary communications related to:

• account creation,
• security,
• password resets,
• payments,
• subscriptions,
• significant service changes,
• support.

Marketing or promotional communications, if introduced, will be subject to applicable consent and unsubscribe mechanisms.

We may disclose information when reasonably necessary to:

• comply with a legal obligation,
• respond to a valid request from a competent authority,
• protect rights and safety,
• investigate fraud,
• prevent platform abuse.

If Thinking Tools or the business operating the platform participates in a merger, acquisition, reorganization, or transfer of assets, certain information may form part of that transaction.

In such a case, the information will remain subject to applicable protections, and users will be notified where appropriate.

We may update this Privacy Policy when necessary.

The latest revision date will appear at the top of the page.

When changes are significant, we may notify users through:

• the platform,
• email,
• another reasonable method.

This Privacy Policy will be interpreted according to the applicable laws of the Republic of Panama, without limiting mandatory rights that may apply to users located in other jurisdictions.

For questions about privacy, personal data, access, correction, or deletion requests:

aguardia@mythinkingtools.com